Is eDreams a trustworthy option for booking flights?

With so many flight booking platforms available, eDreams often comes up as a popular choice. However, the reviews seem to be a mixed bag when it comes to reliability and customer service support. Has anyone here had direct experience with eDreams? Were there any problems with your bookings or cancellations?

I’m planning a photography trip to New Zealand and want to ensure I find the best way to handle my flight arrangements. It’s crucial for me to book through a trustworthy site, especially to avoid unexpected fees and complex changes later on. Do you think eDreams is a risk worth taking, or should I explore other alternatives?

I booked a flight through eDreams once, and while the price was good, their customer service was a nightmare when I needed help with a change. You might be better off looking into more established sites like Kayak or Skyscanner—at least you’ll have fewer surprises. Just my two cents!

I’ve used eDreams a couple of times without major issues, but I did have some trouble with customer service when I needed to make a change. It took a while to get in touch, and the process felt a bit clunky. If you have flexibility in your travel plans, maybe looking at other options like Skyscanner or Kayak could be safer for you. Good luck with your photography trip!